Privacy Policy

Effective Date: 06/03/25

1. Introduction

Garden Family Dental Centre and Nyeri Family Dental Centre (collectively referred to as “we,” “our,” or “us”) are committed to safeguarding the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or services. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

a) Personal Information

• Name, phone number, and email address (when you fill out forms or book an appointment)
• Address and demographic details (if provided during registration or inquiries)
• Payment details (only if payments are processed through our website)

b) Medical Information

• Health history, dental records, and treatment plans (only when provided for appointment scheduling or medical purposes)

c) Technical & Usage Information

• IP address, browser type, device information
• Website usage data, such as pages visited and interactions
• Cookies and tracking technologies (refer to our Cookies Policy below)

3. How We Use Your Information

We use your data to:

• Respond to inquiries and schedule appointments
• Provide quality dental services and follow-up care
• Maintain patient records and comply with legal regulations
• Improve our website and user experience
• Conduct marketing and promotional activities (with your consent)

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share it with:

• Authorized Staff & Practitioners: For treatment and administrative purposes
• Third-Party Service Providers: For website hosting, appointment scheduling, or secure payment processing
• Legal & Regulatory Authorities: When required by law or for public safety

5. Data Security

We implement industry-standard security measures, including encryption, access controls, and secure storage, to protect your information. However, no online transmission is completely secure, and you provide your data at your own risk.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information
• Request corrections or deletions where applicable
• Opt out of marketing communications
• Withdraw consent for data processing (where applicable)

7. Retention of Data

We retain your personal information as long as necessary for medical, legal, and operational purposes.

8. Changes to this Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

9. Contact Information

If you have any questions about this policy, please contact us at:
P.O. Box 11377-00100
Nairobi, Kenya.
+254 707 459 099
+254 731 440 826
info@drnguru.com